Cookie policy

COOKIE POLICY

Last update: 18.10.2023

  1.  WHAT ARE COOKIES?

 

Cookies are small files placed on your computer or mobile phone browser by the websites you visit. Cookies are widely used to make websites work, improve user experience, and share certain information with the website owner.

Users always have the option to adjust their browser settings to either accept all cookies, disable them, or be notified when a cookie is used. Refusing cookies may result in certain personalized services not being available to that user or a website not functioning fully properly, which may mean that full use of all features of the website is not possible.

If you wish to disable the use of all or certain cookies, you need to adjust your browser settings. Since each browser is different, we recommend consulting your browser's 'Help' menu to find out how to change your cookie preferences.

The personal data we collect through cookies accepted by you are processed by us in accordance with privacy and cookie legislation, in line with our privacy policy and current cookie policy.

 

 2. WHICH COOKIES DO WE USE ON THIS WEBSITE?

    On our website, cookies are categorized according to their use. Generally, we distinguish four types of cookies: technically necessary cookies, statistical cookies, preference cookies, and marketing/social media cookies, whose functionalities are further explained below.

    Within these four types of cookies, we also distinguish cookies by their origin into first-party and third-party cookies:

    • The first-party cookies: these are cookies placed and used by us.
    • The third-party cookies: these cookies are created and placed by third parties.

     

     3. Technically necessary cookies

    Technically necessary cookies are required to ensure the website functions smoothly. Thanks to these cookies, we can also improve the operation of our website. These cookies cannot be refused when using the website.

    The following technically necessary cookies are used:

    Name

    Placed by

    Description

    Expiration period

    _ab

    Shopify

    Access to management functions

    2 years

    _secure_session_id

    Shopify

    Navigating in an online store

    24 hours

    _shopify_country

    Shopify

    Check-out

    Session

    _shopify_m

    Shopify

    Managing customer privacy settings

    1 year

    _shopify_tm

    Shopify

    Managing customer privacy settings

    30 minutes

    _shopify_tw

    Shopify

    Managing customer privacy settings

    2 weeks

    _storefront_u

    Shopify

    Updating customer account information

    1 minute

    _tracking_consent

    Shopify

    Tracking preferences

    1 year

    c

    Shopify

    Checkout

    1 year

    cart

    Shopify

    Shopping Cart

    2 weeks

    cart-currency

    Shopify

    Shopping Cart

    2 weeks

    cart_sig

    Shopify

    Checkout

    2 weeks

    cart_ts

    Shopify

    Checkout

    2 weeks

    cart_ver

    Shopify

    Shopping Cart

    2 weeks

    checkout

    Shopify

    Checkout

    4 weeks

    checkout_token

    Shopify

    Checkout

    1 year

    dynamic_checkout_shown_on_cart

    Shopify

    Checkout

    30 minutes

    hide_shopify_pay_for_checkout

    Shopify

    Checkout

    Session

    keep_alive

    Shopify

    Localization for the customer

    2 weeks

    master_device_id

    Shopify

    Seller login

    2 years

    previous_step

    Shopify

    Checkout

    1 year

    remember_me

    Shopify

    Checkout

    1 year

    secure_customer_sig

    Shopify

    Customer login

    20 years

    shopify_pay

    Shopify

    Checkout

    1 year

    storefront_digest

    Shopify

    Customer login

    2 years

    tracked_start_checkout

    Shopify

    Checkout

    1 year

    checkout_one_experiment

    Shopify

    Checkout

    Session

     

     4. Statistical cookies

    We use these cookies to measure website usage. They provide us with more information about the performance and loading times of the website and specific web pages. This data makes it possible to improve the user experience. We use this data only on an anonymous basis. These cookies can be refused by you when using the website. 

    The following statistical cookies are used:

    Name

    Placed by

    Description

    Expiration period

     

    _landing_page

    Shopify

    Tracking landing pages

    2 weeks

     

    _orig_referrer

    Shopify

    Tracking landing pages

    2 weeks

     

    _s

    Shopify

    Shopify analytics

    30 minutes

     

    _shopify_d

    Shopify

    Shopify analytics

    Session

     

    _shopify_s

    Shopify

    Shopify analytics

    30 minutes

     

    _shopify_sa_p

    Shopify

    Shopify analytics related to marketing and referrals

    30 minutes

     

    _shopify_sa_t

    Shopify

    Shopify analytics related to marketing and referrals

    30 minutes

     

    _shopify_y

    Shopify

    Shopify analytics

    1 year

     

    _y

    Shopify

    Shopify analytics

    1 year

     

    _shopify_evids

    Shopify

    Shopify analytics

    Session

     

    _shopify_ga

    Shopify & Google Analytics

    Shopify analytics

    Session

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    5. Preference cookies

    Preference cookies collect information about the visitor's choices and preferences or to ensure the proper functioning of the website. You can refuse these cookies when using the website. 

    The following cookies regarding preferences are used:

    Name

    Placed by

    Description

    Expiration period

    […]

    […]

    […]

    […]

     

     

     

     

     

    [Deze cookies worden voorlopig nog niet gebruikt, maar dit kan wel in de toekomst. In dat geval zal de cookie policy geupdate worden.] 

     

    6. Social media/marketing cookies

    Social media cookies are used to enable functionalities specific to social networks. Marketing cookies are used to track visitors when they visit different websites. Their purpose is to display ads tailored to and relevant for the individual user. You can refuse these cookies when using the website. 

    We use the following social media/marketing cookies:

    Name

    Placed by

    Description

    Expiration period

    Google

    Google

    Personalizing Google ads based on interests and search results in the browser used. 

    For more information about Google's terms and conditions and their privacy policy, we refer you to this page.

    [...]

     

     

     

     

     

     

    • HOW CAN YOU CONTACT US?

     

    If you have questions about how we use cookies, you can contact us using the details below:

    • By email: hello@rhrpets.com
    • By mail: DIERENVILLA Van Harenstraat 6, 5145RJ WAALWIJK
    • By phone: +31(0)416383221 weekdays from 08:00 to 16:00