Shipping Policy

🚚 Shipping & Delivery

We ship to almost all European countries. Shipping costs are automatically calculated at checkout based on the destination country and the number of boxes.

We offer free home delivery within the Netherlands & Belgium on orders from €99.00 (excluding shipping costs).

You can find the costs below:

---

🌍 Shipping Rates by Country

---

For orders shipped to countries outside the European Union, such as Norway and Switzerland, your order may be inspected by local customs authorities.

In such cases, import duties, local VAT and customs clearance fees may be charged by the customs authorities or the carrier. These costs are not included in our product or shipping prices.

Any customs duties or additional charges are the responsibility of the recipient and must be paid before the package can be delivered.

📦 Delivery Time

• Netherlands & Belgium: 1–2 business days
• Germany & France: 2–4 business days
• Other EU countries: 3–6 business days
• Scandinavia & Southern Europe: 4–8 business days

Delivery times are indicative and depend on the carrier.

---

🏝 Island Surcharge

A surcharge per box applies to certain islands. This will be automatically calculated at checkout.

---

💬 Questions?

Is your country not listed or would you like to place a larger business order? Please feel free to contact us at hello@rhrpets.com.