5★ for the cat tree and delivery
The delivery was prompt, especially considering it was shipped from the Netherlands. The cat tree itself is simple to assemble, well-made and very sturdy. There is no way our cat will be able to knock this down. The material is soft and looks extremely comfortable.
2★ for the website
This item had been out of stock for weeks. In the end I’m glad I waited, but the experience could have been much better if the website was improved.
There should really be an option to filter for “in stock” items only, as so many products were out of stock that searching became frustrating. I also contacted Customer Service twice. They advised that the item should be back in stock sometime during February and suggested leaving my email on the product page to receive a notification when it returned.
Unfortunately, I never received any email when the item came back in stock.
Because of these issues I’ve given 4 stars overall. Without the website problems this would have been an easy 5-star review.
Alle Top . Danke
Knappe stevig paal, zeer mooi, goede kwaliteit. Aanrader
This cat tree is super. It was simple to construct, seems nice and stable (so far - he’s a kitten) and it looks great.
This is the best brand of car trees ever. Our 4 Ragdolls love them. They’re easy to put together, fun and so robust. Thank you!
Absolutely blown aeay with the quality of this cat tree. I had a good think about buying one as they are quite expensive but wow! They are so worth what they cost. Solid and plush and my cats now think they are Princesses in their new castle. So happy I took the plunge and purchased one as it is going to last for years compared to the cheap ones. Highly recommend RHR if you are looking for a large, quality cat tree. Very happy 😊
Our daughter recommended this place to us as we were looking for a Cat Tree. We certainly have not been disappointed.
Ideales para mis dos ragdoll, ya los usábamos anteriormente y hemos repetido
C’est mon deuxième achat auprès de votre entreprise. Le premier a duré plus de 10 ans, cela prouve la qualité exceptionnelle du matériel fourni. À signaler aussi le sérieux de la livraison accomplie via le transporteur FedEx pour la Suisse.🇨🇭
À la base, cet arbre à chat, mesure 1,50 m. Je me suis permis de l’allonger de 40 cm avec un plateau et un tronc supplémentaires. Je l’ai mis donc dans un coin pour assurer une stabilité maximale. C’est parfait… j’ai trouvé ma chatte le lendemain de son arrivée, tout au sommet. Comme quoi à seulement quatre mois, elle n’a pas eu peur d’aller se percher à 1,9 mètre du sol.
Der Katzenbaum war sehr leicht aufzubauen und hat eine super Qualität.
Unsere Katzen haben den auch sogleich belagert. Kann man nur weiterempfehlen.
Five Stars: *****
Mooie grote bak! Heb een mooie kunst plant gehaald en die staat er boven in. Het valt niet eens op dat het een bak is! En voor een ragdoll groot genoeg!!
Lieferung schnell Ware in Ordnung gerne wieder
I looked for hours online at the different options for cat trees for our two indoor Burmese kitties. I wasn’t sure whether to get a cheaper one from somewhere like Amazon or a premium RHR one. I am very pleased with the RHR tree and would buy it again. It arrived to the UK fast and didn’t incur any import duties/VAT. The product is very well made and looks nice in the house. The cats love it and play far more now we have this. My only slight gripe is that customer services isn’t quite as slick as I'd expect from a premium brand but, due to the other benefits, I can live with that. Recommended.
Absolutely love these Kilimanjaro cat trees from RHR and I have two now for my New Maine Coon kittens who also love them! 😻😻
Well built and sturdy, also great 5 star customer service.
5 stars given = Fast Delivery and kept updated at all times - Fedex delivery were a pleasure as courier was polite and courteous --- Product is brilliant and my cat loves it - this is the second time I have ordered from RHR and the products are of a high quality starndard - would recoment 100%.
Grote, Beige Hangmat de Luxe Voor Royalty (voor 20cm palen)
Excellent service with prompt delivery and easy to read instructions - very pleased with this purchase. Our three cats love it
I have two of these now - one in grey and one in cappuccino and my cats love them! there is loads of room for them to grow into. They claw climb up the stratching post to scramble on top! I can watch them for hours playing and they’re so adorable when the sleep snuggled up. Definitely recommend - very strong structure does not tip. Beautifully made.
Quick delivery and great product, good sturdy bed will last for years
The cats love it and are very comfy. Love that you can buy spare parts. The design is very minimalistic and stylish.
This is the second purchase and my cats love it, quality is amazing, its true what they say, you pay for what you get
After a somewhat delayed delivery I am loving the tower and so is my beautiful ragdoll cat she has loads of room to play and sleep would highly recommend great value for money 😻
